Your privacy is very important to us. Luxury Presence Inc. (“Luxury Presence,” “us,” or “we”), which owns the
LuxuryPresence.com website and hosts various third party real estate websites (collectively, the “Site”), provides this Privacy
Policy to explain the ways in which we collect, use, share and protect personal data (“Personal Data”).
Policy applies to persons and businesses anywhere in the world that may access the Site. For the avoidance of doubt, the term
“Site” includes any third-party branded website hosted by Luxury Presence (the “Third-Party Sites”). By using the Site or any of
our or our third-party clients’ (the “Third-Party Clients”) Third-Party Sites or services (collectively, the “Services”), you
We reserve the right to modify or replace this Privacy
Policy at any time by updating this document across LuxuryPresence.com and the Third-Party Sites. You agree to be bound by the
“us,” and “we” also means any Third-Party Client if you have visited or used its Third-Party Site.
Personal Data Collection
We collect Personal Data from people when they access our Site or our Services. Our legal basis for collecting and
processing your Personal Data is (i) your explicit consent when accessing the Site or Services and (ii) a legitimate
interest and need in order to provide the Services. We may collect the following Personal Data from users:
Information you submit to us or our Third-Party Clients. If you submit information through the Site, including through
any contact form, live help feature, or other submission functionality, we will collect any Personal Data you submit.
Information you submit when receiving the Services. We will collect any Personal Data you share in order to become a
client of Luxury Presence or when you work with us to receive the Services. In addition, if you become a client of, or
receive any Services from, any of our Third-Party Clients, we will collect any Personal Data you transmit to receive
Services from Third-Party Clients. This Personal Data may include, but is not limited to, your name, company
information, customer information, email address, phone number, mailing address, bank account information, debit card
information, and other verification or fraud prevention related information.
analytics tools to track the ways in which you use and interact with the Site, the Services, and other uses. This
information helps us analyze and improve our features. You may be able to disable cookies in your web browser or
mobile device. However, please note that disabling cookies may prevent you from taking full advantage of the Site or
allaboutcookies.org or youronlinechoices.eu
Information required for technical or customer support. If you contact us for technical or customer support, we may
collect any Personal Data you provide to us.
Personal Data Use and Sharing
We use Personal Data to provide the Site and Services and to comply with applicable laws. Specifically, we may use
your Personal Data in the following ways:
- To provide the Services to our clients and the clients of Third-Party Clients.
- To optimize and customize your experience when using the Site.
To enable you to search or use third-party real estate listings (which may include the MLS). This requires us to
share your Personal Data with third parties to provide these services.
- To present offers that we believe you may be interested in.
- To work with you as a client, either of Luxury Presence or of a Third-Party Client.
- To contact you about the Site, our Services, or other features we may offer.
To provide an email newsletter or other administrative or marketing messages via e-mail. You may unsubscribe at
any time by following the links in any emails sent by us.
To process any payments you may make. This may require us to share your Personal Data with third parties to
provide these services.
- To provide customer or technical support.
To analyze the way in which you use the Site the Services. We may use Google Analytics to collect information
about use of the Site. Google Analytics collects information such as how often users visit the Site, what pages
they visit when they do so, and what other sites they used prior to coming to this site. Google Analytics collects
only the IP address assigned to you on the date you visit the Site, rather than your name or other identifying
information. We do not combine the information collected through the use of Google Analytics with personally
identifiable Personal Data. Although Google Analytics plants a permanent cookie on your web browser to identify
you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s
ability to use and share information collected by Google Analytics about your visits to this site is restricted by
Policy (available at https://policies.google.com/privacy). You can prevent Google Analytics from recognizing you
on return visits to this site by disabling cookies on your browser.
We respect your privacy and do not share your Personal Data except (i) as described in Section 2(a), (ii) as required
by law or (iii) in defending or bringing a legal action in which you are involved.
No person younger than 13 years of age is permitted to use the Site. We do not knowingly collect Personal Data from
any person under the age of 13. If you believe we have collected Personal Data from a child under the age of 13,
please contact us immediately so we may investigate and take any necessary corrective action.
Luxury Presence is committed to protecting your security. We utilize various methods of protecting your Personal Data,
including certain encryption. Nevertheless, we cannot guarantee the safety or security of any Personal Data. Further,
transmission of Personal Data cannot be made completely secure. For that reason, you agree to transmit Personal Data
to Luxury Presence and the Third-Party Clients solely at your own risk.
You may encounter links to third party websites, property listings, or downloads when browsing the Site or using the
Services (“Third Party Links”). We cannot control the content or security practices of these Third-Party Links. You
agree to access Third-Party Links solely at your own risk.
What is Luxury Presence’s policy on international privacy?
Luxury Presence is primarily operated and managed on servers located and operated within the United States. In order
to provide our products and services to you, we may send and store your Personal Data outside of the country where you
reside or are located, including to the United States. Accordingly, if you reside or are located outside of the United
States, your Personal Data may be transferred outside of the country where you reside or are located, including
countries that may not or do not provide the same level of protection for your Personal Data. We are committed to
protecting the privacy and confidentiality of Personal Data when it is transferred. If you reside or are located
within the European Economic Area and such transfers occur, we take appropriate steps to provide the same level of
protection for the processing carried out in any such countries as you would have within the European Economic Area to
the extent feasible under applicable law. By using and accessing our Services, Users who reside or are located in
countries outside of the United States agree and consent to the transfer to and processing of Personal Data on servers
located outside of the country where they reside, and that the protection of such information may be different than
required under the laws of their residence or location.
May I delete or access my Personal Data?
We will honor any user’s request to access, correct, or delete Personal Data, to the extent required by applicable
law, including the EU General Data Protection Regulation (GDPR). To request that we correct, delete, or export any
Personal Data, please contact us via email at [email protected].
Personal Data that we process shall not be kept for longer than is necessary for the relevant purpose. We may,
however, retain Personal Data as required for legal compliance.
What are my rights under the EU General Data Protection Regulation?
If you live in the European Union, you have specific rights arising under the EU General Data Protection Regulation
(GDPR). These are:
Right of Access: you have the right to be informed of, and request access to, the Personal Data we process about
Right to Rectification: you have the right to request that we amend or update your personal data where it is
inaccurate or incomplete.
- Right to Erasure: you the right to have Luxury Presence delete your Personal Data.
Right to Restrict: you have the right to request that we temporarily or permanently stop processing your Personal
Right to Object: you have the right to object to us processing your Personal Data on grounds relating to your
particular situation or for direct marketing purposes.
Right to Data Portability: you have the right to request a copy of your Personal Data in electronic format and the
right to transmit that personal data for use in another party’s service.
vii.Right not to be Subject to Automated Decision Making: you have the right to not be subject to a decision based
solely on automated decision making, including profiling, where the decision would have a legal effect on you or
produce a similarly significant effect.
DATA CONTROLLER AND HOW TO CONTACT US
The Personal Data we collect and process is controlled by Luxury Presence Inc., a limited liability company located in
the United States. You may contact us 1808 Stanford Street, Santa Monica, CA 90404 or by email at